ContractSnap

Terms of Service

Last Updated: September 26, 2026

ContractSnap (the “App”) is operated by YK Co (“we”, “us” or “our”). These Terms govern your use of the App. By downloading, installing, accessing or using the App, including tapping “Accept”, you agree to these Terms. By using the App, you confirm that you are at least 18 and legally able to enter into these Terms. If you do not agree, do not use the App.

1. Service and Important Disclaimer

ContractSnap uses artificial intelligence to analyse Australian property sale documents, extract information from uploaded PDFs and present a summary. It is currently designed for apartment property contracts of sale, seller disclosure statements and related body-corporate documents for properties in Victoria, New South Wales and Queensland. It provides limited support for other Australian states. It is an informational tool only. Its output may be incomplete, inaccurate or unsuitable for your circumstances and is not legal, financial or other professional advice. Use the App at your own risk, independently verify all details, and have the full documents reviewed by a qualified solicitor, conveyancer, financial adviser or other appropriate professional before making decisions.

2. Credits and Purchases

  • Each analysis uses the number of credits shown in the App. New users may receive limited free credits on first use, as shown in the App.
  • Additional credits are purchased through Apple’s App Store under Apple’s terms. Prices appear in your local currency and may vary by region.
  • Credits cannot be transferred, resold or exchanged for cash.
  • Credits purchased through Apple’s App Store do not expire. If we offer promotional credits separately, any applicable conditions will be disclosed when the promotion is offered.
  • Purchases are final and credits are generally non-refundable, except where required by law or Apple’s policies. Refund requests must be made to Apple.
  • We may change prices at any time, but this will not affect credits already purchased.

3. Your Responsibilities and Acceptable Use

You may use the App only lawfully. You confirm that you have all rights and permissions needed to access, use, share and process each uploaded document, and that doing so breaches no law, contract, confidentiality obligation or third-party right. Do not upload another person’s sensitive information without the required permission or consent.

When you request online analysis, the document is transmitted through ContractSnap’s Cloudflare analysis gateway to Google Gemini, as explained in the Privacy Policy. You must not submit a document unless you are authorised to share it with those service providers.

While an analysis is pending, the App may keep a protected temporary copy of the PDF in its on-device cache to retry an interrupted request. It deletes that copy as soon as the review is saved to local history; iOS may also purge cached files.

By tapping “Accept Terms”, you also permit the App to send any PDF you later choose to analyse through the Cloudflare gateway to Google Gemini. Accepting does not upload a document by itself. If you withdraw AI analysis permission in Settings, the App will ask you to review the disclosure and agree again before another contract can be analysed.

You must not use the App fraudulently or illegally; reverse engineer, decompile or disassemble it; interfere with its operation or servers; transfer, resell or share credits; or access it using automated systems or bots.

4. Intellectual Property

All App content, features and functionality, including text, graphics, logos, icons and software, are the exclusive property of YK Co and are protected by Australian and international intellectual property laws.

5. Privacy

Your use of the App is also governed by our Privacy Policy, which explains how we handle and protect information. Your acceptance of these Terms also records your AI analysis permission for PDFs you later select. You can withdraw that permission in Settings.

6. Availability and Changes

We may rely on third-party platform and infrastructure providers. We are not responsible for outages, delays or failures outside our reasonable control, including third-party or telecommunications failures and force majeure events.

We may modify, suspend or discontinue any part of the App at any time, with or without notice, without liability to you or any third party. We may also update these Terms. We will notify you of material changes in the App or on our website, and may require you to accept the updated Terms before continuing to use the App.

7. Liability

Nothing in these Terms excludes, restricts or modifies any guarantee, right or remedy that cannot lawfully be excluded, including under the Australian Consumer Law.

To the maximum extent permitted by law, the App is provided “as is” and “as available”, without express or implied warranties. We do not guarantee that it will be uninterrupted, error-free or completely secure, or that any output will be accurate, complete or reliable. You remain responsible for checking your contract and associated documents.

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive loss arising from or related to your use of the App. Our total liability for all claims arising from your use of the App will not exceed the amount you paid for credits in the 12 months before the claim.

8. Indemnity

You agree to indemnify, defend and hold harmless YK Co and its officers, directors, employees and agents from claims, damages, losses, liabilities and expenses, including legal fees, arising from your use of the App, uploaded documents or breach of these Terms.

9. Termination

We may immediately suspend or terminate your access, without notice, for any reason, including a breach of these Terms. Your right to use the App then ends. If access is terminated for a breach, unused credits may be forfeited to the maximum extent permitted by law.

10. General

Victorian law governs these Terms and the courts of Victoria, Australia have exclusive jurisdiction. If a provision is invalid or unenforceable, it will be limited or removed only as necessary and the remaining Terms continue. These Terms and the Privacy Policy are the entire agreement between you and YK Co about the App and replace any earlier agreement.

Contact Us

Email: admin@ykcompany.com.au
Website: ykcompany.com.au
We aim to respond within 2–5 business days, excluding public holidays.